Refund policy

Due to the fragile and unique nature of handmade ceramics, all sales are final. We cannot accept returns or exchanges. Please refer to our care instructions and ask any questions before purchasing.

We pack with great care, but damage can occur during transit. If your item arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging. We will work with you to resolve the issue, which may include a replacement if available or a store credit or a refund.